"एक नया स्वाद, एक नई सोच"

India's most beloved chai brand — where every sip carries the warmth of tradition and the spirit of a new India. From our iconic Kulhad Chai to rich Masala blends, we serve more than tea — we serve memories.

  • एक नया स्वाद, एक नयी सोच

1. Business Training Support

Franchise operations begin only after completing mandatory professional training. Training is provided either online or via a Training Center visit, whichever is applicable to your location and plan.

Franchise शुरू करने से पहले Professional Training अनिवार्य है — Online या Training Center Visit के माध्यम से।

2. Bakery & Accompaniments

To enhance customer experience and support revenue growth, franchise partners are advised to stock complementary bakery items such as biscuits and rusk alongside tea.

Customers को बेहतर Experience देने के लिए Biscuit, Rusk या अन्य Bakery Items रखना एक अच्छा विकल्प हो सकता है।

3. Minimum Tea Stock Requirement

A minimum of 15 KG of tea stock must be maintained at all times to ensure uninterrupted business operations.

Business के सुचारू संचालन के लिए Minimum 15 KG Tea Stock बनाए रखना अनिवार्य है।

4. Order Confirmation Process

Orders are confirmed only after successful payment verification. Partial or unverified payments will not initiate order processing.

Payment Verification Complete होने के बाद ही Order Confirm किया जाएगा।

5. Payment Terms & Delivery Timeline

50% advance payment is required upfront at the time of order. The remaining 50% must be paid within 10 days.

Orders are dispatched within approximately 5–7 days of confirmation. The full stock setup is ready and dispatched within approximately 15 days.

50% Advance Payment अनिवार्य है। शेष 50% Payment 10 दिनों के अंदर पूरी करनी होगी। लगभग 15 दिनों में Stock तैयार होकर Dispatch/Delivery कर दिया जाएगा।

6. Transport & Delivery Policy

The first full setup transport is free for locations within 500 KM from Vapi. All subsequent stock orders and restocking deliveries will incur standard delivery charges, regardless of distance.

Vapi से 500 KM तक पहली बार का Full Setup Transport निःशुल्क है। इसके बाद आने वाले सभी Stock/Products पर Delivery Charges लागू होंगे।

7. FSSAI License

The FSSAI License issued under this franchise arrangement is valid for 2 years. Renewal after expiry is the sole responsibility of the franchise partner.

FSSAI License 2 वर्ष के लिए Valid रहेगा। उसके बाद Renewal की जिम्मेदारी Franchise Partner की होगी।

8. Legal Compliance Policy

All franchise partners must strictly follow applicable local, state, and national laws. Sale or distribution of any illegal goods or substances is strictly prohibited under this franchise.

Netaji Chai Company bears no responsibility for any legal consequences arising from the franchise partner's non-compliance with applicable laws.

किसी भी प्रकार का गैर-कानूनी सामान बेचना सख्त मना है। यदि ऐसा पाया गया तो Netaji Chai Company जिम्मेदार नहीं होगी।

9. License Cancellation & Refund Policy

If a franchise partner is found to be operating against government regulations, their license may be cancelled without prior notice. Any goods seized or operations suspended due to non-compliance will not be eligible for a refund.

सरकारी नियमों के विरुद्ध कार्य करने पर License रद्द किया जा सकता है। जप्त या बंद किए गए सामान का Refund देय नहीं होगा।

Netaji Chai Company · Vapi, Gujarat

Our goal is a smooth setup, strong support, and a successful business for every partner.